Terms and Conditions

Welcome to BKCrafts. By accessing or using our website, www.bkcrafts.com, and purchasing our products, you agree to be bound by the Terms and Conditions. Make sure to read them carefully before using our services.

Overview

BK Crafts is an online platform offering handmade, custom, and scented candle gifts for various occasions. These Terms govern your use of our website and your interaction with our products, services, and content.

Product Information & Custom Orders

• All candles are handmade; variations in size, colour, or scent strength may occur.
• Product descriptions are provided as accurately as possible. However, colours and appearances may differ slightly due to screen resolution and natural handmade differences.
• Custom orders (e.g., personalised teacher candle gifts or birthday candle gift sets) are final and non-refundable once confirmed.
• We do not sell edible items. Any descriptions that reference dessert-inspired scents are purely for fragrance inspiration.

Pricing & Payment

• All prices are listed in [insert currency, e.g., USD] and are subject to change without prior notice.
• Payment must be completed at checkout via our supported payment methods.
• We reserve the right to cancel orders for pricing errors, suspected fraud, or supply limitations.

Shipping & Delivery

• We currently offer shipping within [insert applicable regions or countries].
• Shipping times may vary depending on destination, season, and order type (especially custom or handmade products).
• BK Crafts is not responsible for delays caused by couriers, holidays, or unforeseen circumstances.
• Customers are responsible for entering accurate shipping information. We are not liable for packages sent to incorrect addresses due to customer error.

Returns & Refunds

• Due to the handmade nature of our products, all sales are considered final unless the item is damaged upon arrival.
• Claims for damaged or incorrect items must be made within 5 business days of delivery, including photo evidence.
• Refunds or replacements will be evaluated case by case.

Intellectual Property

• All content on this website—including logos, images, product designs, text, and custom labels—is the intellectual property of BK Crafts and may not be copied, reproduced, or distributed without written permission.

User Conduct

When interacting with our site or social media pages, you agree not to:

• Post misleading, harmful, or offensive content
• Attempt to hack, disrupt, or misuse the website
• Use the website for any unlawful purpose

Privacy

Our Privacy Policy explains how we collect and use your personal information, and the precautions we take to protect it. When you visit this site, you agree to our privacy practices.

Limitation of Liability

BK Crafts is not legally liable for any incidental, indirect or consequential damages related to the use or inability to use our products, or use or inability to use our site, including and not limited to allergic reactions or improper use of candles.

Governing Law

The Terms are governed by the laws of this jurisdiction, including any statutes of limitations and regardless of law to the contrary. If any suit is required, it must be taken in the appropriate courts of this jurisdiction.

Updates to These Terms

We may update or change these Terms whenever we need to, and we won’t always give you a heads-up. If you keep using the site after we make any changes, it means you’re okay with those updates.