Privacy Policy

At BKCrafts, we truly appreciate your trust. This Privacy Policy explains how we gather, use, and safeguard your information when you visit our website or make a purchase. Whether you’re picking out one of our hand-poured candles or just browsing for gift ideas, your privacy means a lot to us.

What We Collect and Why

When you interact with BKCrafts, we may collect certain information to help serve you better:

• Information You Provide: This includes your name, email, phone number, address, and payment details when placing an order or reaching out to us.
• Order-Related Data: When you purchase from our store, we collect details like products ordered, customization preferences, and delivery instructions.
• Device & Usage Data: We might gather details like your IP address, the type of browser you’re using, and how you move around our site. This helps us enhance both functionality and your overall experience.
• Cookies & Tracking Tools: These help us remember your preferences, manage your shopping cart, and understand how visitors use our website.

We only collect what’s necessary to operate smoothly and offer you a more personalized and efficient shopping experience.

How Your Information Is Used

We use the information you share with us for a few important reasons:

• To process and deliver your orders efficiently
• To respond to your questions or concerns
• To personalize your browsing and shopping experience
• To send updates, promotional emails, or offers (only if you opt in)
• To improve our website’s functionality and troubleshoot issues

We do not sell or rent your personal information to third parties.

Sharing Information Responsibly

In order to complete your transactions and deliver a great experience, we may share data with trusted partners such as:

• Payment processors (e.g., Stripe, PayPal)
• Shipping services
• Email and marketing platforms (only if you’ve subscribed)

These partners are only given access to the data needed for their task and are expected to maintain strict privacy standards.

We may also share information if legally required or in the interest of protecting our rights.

Cookies and Tracking

BKCrafts uses cookies and similar tools to:

• Remember your cart and preferences
• Provide relevant product suggestions
• Analyze how visitors use the site
• Improve page speed and user experience

You can disable cookies in your browser settings, though this may limit some features on our site.

Protecting Your Information

We take data protection seriously. Our website uses SSL encryption, and sensitive information is processed through secure payment gateways. We also restrict access to customer data within our team.

Even with these safeguards, no method of online transmission is entirely risk-free. We encourage you to keep your login details secure and to contact us if you notice anything suspicious.

Your Rights and Choices

You are in control of your information. 

You can:

• Request a copy of the personal data we hold
• Ask us to update or correct your information
• Unsubscribe from emails at any time
• Ask us to delete your data, where legally permitted

Just reach out via email if you’d like to take any of these steps.

Third-Party Links

From time to time, we might share links to other websites. Keep in mind that these third-party sites have their own privacy policies, so we recommend checking them out. BKCrafts isn’t responsible for what they do.

For Visitors Under 13

We do not knowingly collect personal information from kids under the age of 13. If you feel we’ve collected information from kids under the age of 13 without permission, please contact us so we can remove it right away.

Updates to This Policy

We may revise this Privacy Policy from time to time. Any updates will be posted on this page with the new date listed at the top.

Contact Us

If you have any questions or concerns about this Privacy Policy, or if you want to exercise your data rights, don’t hesitate to get in touch with us.